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(131613) - When you use a U.S. Robotics Sportster 28.8 modem in Windows, it may begin to lose characters per second or bits per second after long use.

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 131613 - Last Review: January 19, 2007 - Revision: 2.1

U.S. Robotics Sportster 28.8 Modem Loses Connection Speed

System TipThis article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you. Visit the Windows Vista Solution Center
This article was previously published under Q131613
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/default.aspx/w98?sid=460 (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fdefault.aspx%2fw98%3fsid%3d460)

SYMPTOMS

When you use a U.S. Robotics Sportster 28.8 modem in Windows, it may begin to lose characters per second or bits per second after long use.

CAUSE

U.S. Robotics has confirmed that Sportster 28.8 modems with a firmware revision prior to 4/18/95 can experience this problem. The problem affects internal, external, and PCMCIA modems.

RESOLUTION

To resolve this problem, obtain a firmware revision dated 4/18/95 or later from U.S. Robotics.

NOTE: You can order an updated firmware revision by calling (847) 982-5151. Make sure to have the UPC bar code and serial number of the modem available.

APPLIES TO
  • Microsoft Windows Millennium Edition
  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows 95
Keywords: 
kbdialup kbhardware kbprb KB131613
       

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