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If you use different passwords for Microsoft Windows products and Windows NT, attempting to change a password may result in not having the option to change the password and you can receive an error message in Windows NT. When you restart yo

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 137826 - Last Review: January 19, 2007 - Revision: 1.5

Disabling Password Caching and Changing Passwords

System TipThis article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you. Visit the Windows Vista Solution Center
This article was previously published under Q137826

SYMPTOMS

If you use different passwords for Microsoft Windows products and Windows NT, attempting to change a password may result in not having the option to change the password and you can receive an error message in Windows NT. When you restart your computer, the password is changed, even though you received an error message in Windows NT when you tried to change it. The error message you may receive is:
The password you typed for Microsoft Networking is not correct. Please type the old password.

CAUSE

This behavior occurs when the Disable Password Caching policy has been set, or if the Windows products and Windows NT passwords are different.

RESOLUTION

Use the same password for Windows products and Windows NT, or have your network administrator enable password caching.

MORE INFORMATION

Password caching is enabled or disabled using the Policy Editor tool (Poledit.exe) to change the following value:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Network\DisablePwdCaching
NOTE: This registry entry does not exist by default.

APPLIES TO
  • Microsoft Windows 95
  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows Millennium Edition
Keywords: 
kberrmsg kbnetwork KB137826
       

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