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Microsoft Knowledge Base Article
This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms
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Article ID: 148366 - Last Review: January 19, 2007 - Revision: 1.3 Microsoft CD Player Does Not Play Audio CD-ROMsThis article was previously published under Q148366
When you insert an audio CD-ROM into your CD-ROM drive, Microsoft CD Player
may not start automatically or when you attempt to start the CD Player, you receive one of the following error messages:
Please insert an audio compact disc.
-or-
This behavior can occur if the CD-ROM audio device driver is missing or
damaged.
To resolve this behavior, remove and reinstall the CD Audio Device driver and check your DMA setting:
- Click Start, point to Settings, click Control Panel, and then double-click Multimedia.
- Click the Devices tab, double-click the Media Control Devices branch to expand it, click CD Audio Device (Media Control), and then click Properties.
- Click Remove, click Yes when you are prompted to remove the device, click OK, click OK, and then restart your computer.
- Click Start, point to Settings, click Control Panel, and then double-click Add New Hardware.
- Click Next, click Next, click No, I want to select the hardware from a list, click Sound, video, and game controllers, and then click Next.
- In the Manufacturers box, click Microsoft MCI, in the Models box, click CD Audio Device (Media Control), click Next, click Finish, and then click Yes.
- Click Start, point to Settings, click Control Panel, and then double-click System.
- Click the Device Manager tab, double-click the CDROM branch to expand it, and then click the CD-ROM drive.
- Click Properties, click the Settings tab, click to clear the DMA check box, click OK, and then click OK.
APPLIES TO- Microsoft Windows Millennium Edition
- Microsoft Windows 95
- Microsoft Windows 98 Standard Edition
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