Microsoft Knowledge Base Email Alertz

(174594) - When you establish a NetMeeting conference in which both participants are capable of sending audio and video, you may be unable to exchange audio and video. If you are using NetMeeting 2.x, you may be able to exchange audio and video when you point to...

Search KbAlertz

Advanced Search

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.

Click here to create a
FREE account
Already have an account?
[Click here to Login]











Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 174594 - Last Review: January 20, 2007 - Revision: 2.2

Cannot Exchange Audio and Video at Start of Conference

System TipThis article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you. Visit the Windows Vista Solution Center
This article was previously published under Q174594

SYMPTOMS

When you establish a NetMeeting conference in which both participants are capable of sending audio and video, you may be unable to exchange audio and video. If you are using NetMeeting 2.x, you may be able to exchange audio and video when you point to Switch Audio And Video on the Tools menu, and then click the participant with whom you are conferencing.

CAUSE

This behavior can occur if the Internet service provider (ISP) that either participant is using does not support Internet Protocol (IP) header compression.

RESOLUTION

To work around this behavior, disable IP header compression in the Dial-Up Networking connection you use to connect to your ISP. To do so, follow these steps:

  1. In Windows 95 and Windows NT 4.0, click Start, point to Programs, point to Accessories, and then click Dial-Up Networking. In Windows 98, click Start, point to Programs, point to Accessories, point to Communications and then click Dial-Up Networking.
  2. Right-click the dial-up connection you use to connect to your ISP, and then click Properties.
  3. Click Server Type, and then click TCP/IP Settings.
  4. Click the Use IP Header Compression check box to clear it, and then click OK.
  5. Click OK, and then click OK again.

MORE INFORMATION

You may also experience poor audio and video quality, problems connecting to an Internet Locator Server (ILS) directory server, and problems listing the ILS directory.

APPLIES TO
  • Microsoft NetMeeting 2.11
  • Microsoft NetMeeting 2.1 Standard Edition
  • Microsoft NetMeeting 3.01 Standard Edition
  • Microsoft NetMeeting 2.11
  • Microsoft NetMeeting 2.1 Standard Edition
  • Microsoft NetMeeting 2.0 Standard Edition
  • Microsoft NetMeeting 3.01 Standard Edition
  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows 98 Second Edition
  • Microsoft NetMeeting 3.01 Standard Edition
Keywords: 
kbenv kbprb kbfaq KB174594
       

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate