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Article ID: 175972 - Last Review: January 22, 2007 - Revision: 3.2
Setup Does Not Finish with Read-Only Access to Msapps Folder
This article was previously published under Q175972
When you try to install Internet Explorer on your computer, Setup may
not finish.
Also, the following line may show up in the Internet Explorer Setup Log.txt file:
Cabinet file extracted: 'C:\WINNT\msdownld.tmp\AS0511EB.tmp\ient_4.CAB' to: 'network_drive:\APPS\OFFICE97\MSAPPS\Textconv\MSCONV97.DLL' Failed
You may also receive the following error message:
Windows Update:
Setup was unable to install the components
This behavior can occur if:
- You run Microsoft Office 97 from a shared network installation.
- A network drive is mapped to the server on which the Msapps folder is
located.
- You have read-only access to the Msapps folder.
To resolve this issue, use one of the following methods.
Method 1
Disconnect from the network drive on which the Msapps folder is located.
To do so, follow these steps:
- Click Start, point to Programs, click Windows Explorer, and then
click Disconnect Network Drive on the Tools menu.
- In the Disconnect Network Drive dialog box, click the drive on which
the Msapps folder is located.
- Click OK.
- Install Internet Explorer.
Method 2
Change the permissions for the Msapps folder to Read/Write, and then
install Internet Explorer.
NOTE: To change the permissions for the Msapps folder, contact your
network or system administrator for assistance.
APPLIES TO
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 4.01 Service Pack 1
- Microsoft Internet Explorer 4.01 Service Pack 2
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 4.01 Service Pack 2
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 4.01 Service Pack 1
- Microsoft Internet Explorer 4.01 Service Pack 2
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 6.0, when used with:
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Server 4.0, Terminal Server Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows 98 Standard Edition
| kbnetwork kbprb kbsetup KB175972 |
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