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KBAlertz.com: When you try to increase the screen area in the Display Properties dialog box, you may be unable to choose a higher screen area. For example, your monitor may support a maximum screen area of 1600 X 1200 pixels, but this setting may be missing...

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks




Article ID: 182595 - Last Review: January 22, 2007 - Revision: 2.1

Unable to Select a Higher Screen Area in Display Properties

System TipThis article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you.Visit the Windows Vista Solution Center
This article was previously published under Q182595
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/default.aspx/w98?sid=460 (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fdefault.aspx%2fw98%3fsid%3d460)

SYMPTOMS

When you try to increase the screen area in the Display Properties dialog box, you may be unable to choose a higher screen area. For example, your monitor may support a maximum screen area of 1600 X 1200 pixels, but this setting may be missing from the Screen Area box.

CAUSE

This behavior can occur if your monitor's Extended Identification Data (EDID) contains incorrect information about your monitor.

RESOLUTION

To resolve this issue, manually install your monitor. To do so, use these steps:
  1. Click Start, point to Settings, click Control Panel, and then double- click Display.
  2. Click the Settings tab, and then click Advanced.
  3. Click the Monitor tab, click the "Automatically detect Plug & Play monitors" check box to clear it, and then click Apply.
  4. Click Change, click Next, click "Display a list of all the drivers in a specific location, so you can select the driver you want," and then click Next.
  5. Click Show All Hardware, and then follow the instructions on the screen to finish installing your monitor.

APPLIES TO
  • Microsoft Windows Millennium Edition
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 98 Standard Edition
Keywords: 
kbdisplay kbfaq kbprb KB182595
       

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