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Microsoft Knowledge Base Article
This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms
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Article ID: 188134 - Last Review: January 23, 2007 - Revision: 2.1 Standby Missing From Windows Shutdown Dialog BoxThis article was previously published under Q188134 If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, make sure you understand how to restore it
if a problem occurs. For information about how to do this, view the
"Restoring the Registry" Help topic in Regedit.exe or the "Restoring a
Registry Key" Help topic in Regedt32.exe.
When you click Start, and then click Shut Down, the Standby option may be
missing from the Shut Down Windows dialog box.
This issue can occur for any of the following reasons:
- When you received the following message, you clicked Yes:
The last few times your computer went on standby it stopped
responding. Would you like to prevent your computer from going on
standby in the future?
- Your computer stopped responding while in standby mode two times
consecutively.
- Advanced Power Management (APM) is not configured properly in your
computer's Basic Input/Output System (BIOS).
To resolve this issue, use the following steps:
- Click Start, point to Settings, click Control Panel, and then
double-click System
- Click the Device Manager tab, and then double-click the System Devices
branch to expand it.
- Verify that there is an Advanced Power Management Support entry under
the System Devices branch. If this entry is present, click it, click
Remove, restart your computer, and then skip to step 4. If this entry
is not present, use the following steps:
- Click Start, point to Settings, click Control Panel, and then
double-click Add New Hardware.
- Follow the instructions on the screen to finish the Add New Hardware
wizard. If this wizard successfully detects and installs support for
APM, do not continue with the remaining steps in this article. If
this wizard does not successfully detect and install support for
APM, your issue may be related to problems with your hardware, and
Microsoft recommends you contact your hardware manufacturer for
further assistance.
- Click Start, point to Settings, click Control Panel, and then
double-click Add New Hardware.
- Follow the instructions on the screen to finish the Add New Hardware
wizard. If this wizard successfully detects and installs support for
APM, continue to step 6. If this wizard does not successfully detect
and install support for APM, your issue may be related to problems with
your hardware, and Microsoft recommends you contact your hardware
manufacturer for further assistance.
- Restart your computer, and then test to determine if the issue is
resolved by clicking Start, and then clicking Shut Down. If the issue
is resolved, do not continue with the remaining steps in this article.
If the issue is not resolved, continue to step 7.
- Click Start, point to Settings, click Control Panel, and then
double-click System.
- Click the Device Manager tab, double-click the Floppy Disk Controllers
branch to expand it, click Standard Floppy Disk Controller, and then
click Remove.
- Restart your computer. Note that when you do so, Windows automatically
detects your floppy disk controller, and the SuspendFlag entries in the
registry are reset.
- Test to determine if the issue is resolved by clicking Start, and then
clicking Shut Down. If the issue is resolved, do not continue with the
remaining steps in this article. If the issue is not resolved, continue
to step 11.
- If you are on a network, contact your network administrator before
performing this step.
NOTE: For information about how to edit the registry, view the Changing
Keys And Values online Help topic in Registry Editor (Regedit.exe).
Note that you should make a backup copy of the registry files
(System.dat and User.dat) before you edit the registry.
WARNING: Using Registry Editor incorrectly can cause serious problems
that may require you to reinstall Windows 98. Microsoft cannot
guarantee that problems resulting from the incorrect use of Registry
Editor can be solved. Use Registry Editor at your own risk.
Use Registry Editor to view the following registry key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\VPOWERD
Verify that there is a "Flags" value and a "SuspendFlag" value. If
these values do not exist, quit Registry Editor, and contact your
hardware manufacturer for further assistance. If these values exist,
verify that the data value of the "Flags" value is greater than or
equal to 200. If it is, modify the data value of the "Flags" value by
subtracting 200 from the current value. For example, if the value is
currently 310, change it to 110. Change the data value of the
"SuspendFlag" value to 0 if it is not already 0.
- Restart your computer.
APPLIES TO- Microsoft Windows 98 Standard Edition
- Microsoft Windows Millennium Edition
| kbenv kbprb kbui KB188134 |
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