Microsoft Knowledge Base Article
This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved.
Terms
of Use |
Trademarks
Article ID: 191516 - Last Review: January 23, 2007 - Revision: 3.2
Cannot print in Windows
This article was previously published under Q191516
If this article does not describe your hardware-related issue, please visit the following Microsoft Web site to view more articles about hardware:
You may experience one or more of the following printing-related symptoms:
- You are unable to print from Windows-based programs, but you are
able to print from MS-DOS-based programs (such as Edit.com).
- If you attempt to print from WordPad, you receive the following error
message:
The printer could not be found.
- The Print command on the File menu in Notepad is unavailable.
- When you try to print, you may receive one or more of the following error messages:
An error occurred during this operation
Could not start print job
Windows was unable to print the test page. Would you like to
begin troubleshooting now?
Note To more effectively search the Microsoft Knowledge Base, use keywords that relate to your issue. If you are searching for troubleshooting information that is not mentioned in this article, search the Microsoft Knowledge Base again by using keywords that are listed in the following Microsoft Knowledge Base article:
242450Â
(http://kbalertz.com/Feedback.aspx?kbNumber=242450/
)
How to Query the Microsoft Knowledge Base Using Keywords
You may also receive the following message when you attempt to install a new printer:
Error 38: Unable to Update Ini File (C:\Windows\Win.ini)
This behavior can occur if the Win.ini file has the read-only attribute, and this can occur after you upgrade to Windows 98.
To resolve this behavior, remove the read-only attribute from the Win.ini
file, and then install the printer driver again to update the Win.ini
file:
- Click Start, point to Find, and then click Files Or Folders.
- In the Named box, type win.ini, and then click Find Now.
- In the list of found files, right-click the Win.ini file, and then
click Properties.
- Click to clear the Read-Only check box, and then click OK.
- Quit the Find tool, and then restart your computer.
- Install the printer driver again:
- Click Start, point to Settings, and then click Printers.
- Right-click your printer, and then click Properties.
- On the Details tab, click New Driver.
- In the Manufacturers box, click your printer's manufacturer, and then click the appropriate model in the Models box.
- Click OK, and then click OK again.
APPLIES TO
- Microsoft Windows Millennium Edition
- Microsoft Windows 98 Second Edition
- Microsoft Windows 98 Standard Edition
- Microsoft Windows 95
| kbenv kberrmsg kbfaq kbprb kbprint KB191516 |
Community Feedback System
Very often, it takes hours to solve a problem. Very often, you've looked high
and low, and have tried a lot of solutions. When you finally found it, chances
are, it was because someone else helped you. Here's your chance to give back.
Use our community feedback tool to let others know what worked for you and what
didn't.
Please also understand that the community feedback system is not warranted to be
correct, it's simply a system that we've built to let people try and help each
other. If something in a feedback response doesn't make sense to you, or you're
not comfortable making changes that the feedback talks about (like registry
edits), please consult a professional.
Thank you for using kbAlertz.com Feedback System.
-- Scott Cate