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Information about the configuration of a Cisco router can be obtained using the "show tech-support" command at the privilege EXEC command:

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 196463 - Last Review: February 24, 2007 - Revision: 3.3

How to Obtain Tech Support Information from Cisco Routers

System TipThis article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you. Visit the Windows Vista Solution Center
This article was previously published under Q196463

SUMMARY

Information about the configuration of a Cisco router can be obtained using the "show tech-support" command at the privilege EXEC command:

show tech-support

A customer can copy the information that is collected and paste it into e- mail to aid Microsoft Product Support Services in diagnosing a problem. In no form or fashion does this command alter the configuration of the router.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

REFERENCES

Cisco IOS Software Command Summary, Cisco IOS Release 11.3

APPLIES TO
  • Microsoft Windows NT Server 4.0, Terminal Server Edition
  • Microsoft Windows NT Advanced Server 3.1
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows 3.1 Standard Edition
  • Microsoft Windows 3.11 Standard Edition
  • Microsoft Windows 95
  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows NT Server 4.0 Enterprise Edition
  • Microsoft Windows NT Workstation 3.1
  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Workstation 4.0 Developer Edition
Keywords: 
kbhowto kbnetwork KB196463
       

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