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(197501) - When you attempt to log on to an Internet Locator server (ILS), you may receive the following error message: There was a problem connecting to the directory server. You may not be connected to the network or the server may be busy. To change your...

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks
Article ID: 197501 - Last Review: January 23, 2007 - Revision: 2.2

Err Msg: There Was a Problem Connecting to the Directory Server

View products that this article applies to.
System TipThis article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you. Visit the Windows Vista Solution Center
This article was previously published under Q197501

SYMPTOMS

When you attempt to log on to an Internet Locator server (ILS), you may receive the following error message:
There was a problem connecting to the directory server. You may not be connected to the network or the server may be busy. To change your server, in NetMeeting, click Options in the Tools menu, select the Calling tab, and change the directory server name.
However, when this error message occurs you may be able to log on to other ILS servers without receiving the error message.
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CAUSE

This behavior can occur if there is an inappropriate word in any of the boxes on the My Information tab. The ILS server may have an "acceptable use policy" on the server that filters out inappropriate words.
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RESOLUTION

Clear any box that contains an inappropriate word, or log on to another ILS server.
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APPLIES TO
  • Microsoft NetMeeting 2.1 Standard Edition
  • Microsoft NetMeeting 2.0 Standard Edition
  • Microsoft NetMeeting 2.1 Standard Edition
  • Microsoft NetMeeting 2.0 Standard Edition
  • Microsoft NetMeeting 1.0 Standard Edition
  • Microsoft Windows 98 Standard Edition
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Keywords: 
kberrmsg kbenv kbprb KB197501
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fwr - fatherfw NOSPAM-AT-NOSPAM ptd.net Report As Irrelevant  
Written: 6/1/2008 3:38 PM
No matter when I attempt to use netmeeting 3.01 (embedded with my computer) I get the message that tells me the server could not be found. YOu may not be connected to the internet.... To change your server, in netmeeting, click options in the tools menu and choose the general tab. No matter what I do I can't seem to use the netmeeting. I am trying to get info from anyone who can help.



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