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Article ID: 200047 - Last Review: November 1, 2006 - Revision: 4.1
Error Uninstalling Internet Explorer on Terminal Server
This article was previously published under Q200047
When you try to uninstall Internet Explorer on a computer
running Windows NT Server, Terminal Server edition through
the Add/Remove Programs utility in Control Panel, you may
receive the following error message:
Setup has determined you have multiple versions of Internet
Explorer 4.0 (5) installed in different operating systems.
Setup can not uninstall the current Internet explorer installation.
Please restart the machine under the other operating system
and then remove Internet Explorer.
After that uninstall is complete start the system again with
the original operating system and use IEREMOVE from Start, Run
to completely remove Internet Explorer from this installation.
This problem occurs because the Add/Remove Programs shortcut
does not seem to properly switch Terminal Server to the install
mode when trying to uninstall Internet Explorer, which was
loaded with the original installation of Windows Terminal server.
To work around this problem, follow these steps:
- Click Start, click Run and then type
cmd. At the command prompt, type
change user /install and then minimize the
command prompt window.
- Manually remove Internet Explorer. To do this, click the article
link below, and then perform the steps in the following Microsoft
Knowledge Base article:
224412Â
(http://kbalertz.com/Feedback.aspx?kbNumber=224412/EN-US/
)
How to Manually Uninstall Internet Explorer 4.0 for Windows NT
- After the installation has been removed, go back to the command prompt and type change user /execute.
NOTE: For additional information about problems attempting to reinstall Internet Explorer, please see the following
article in the Microsoft Knowledge Base:
196459Â
(http://kbalertz.com/Feedback.aspx?kbNumber=196459/EN-US/
)
Terminal Server Upgrading IE 4.0 from Either IE 3.0 or IE 2.0
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 4.01 Service Pack 1
- Microsoft Internet Explorer 4.0 128-Bit Edition
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