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Article ID: 216423 - Last Review: February 22, 2007 - Revision: 1.3
"Cannot open 'C:\TEMP\FrontPageTempDir\frontpg.lck'" error message when you install the FrontPage Server Extensions
This article was previously published under Q216423
When you install the FrontPage Server Extensions to IIS
3.0, Netscape, or WebSite, on a computer running Windows NT, one of the
following error messages occurs:
Cannot open
"C:\TEMP\FrontPageTempDir\frontpg.lck":no such file or folder
Cannot open file
"C:\WINNT\FrontPageTempDir\frontpg.lck"
Cannot
open C:\Temp\frontpg.lck or C:\WINNT\frontpg.lck
The drive letter in the error message may vary.
The error occurs because either you do not have a \Temp
folder defined in your system environment or the folder has inadequate
permissions for FrontPage to write the Frontpg.lck file. If there is a Temp
folder variable set for the installation drive, FrontPage uses it and writes
the FrontPageTempDir. If there is no Temp folder, FrontPage will then write the
FrontPageTempDir to the \WINNT folder. Sometimes this folder is locked and
FrontPage cannot write to it.
To resolve the problem, do the following:
- In Windows Explorer, browse to C:\Temp. If the folder does
not exist, create it. If your error message refers to a different drive letter,
create the \Temp folder on that drive. If the Temp folder exists, but is
restricted, set the minimum permissions of Administrators and System Full
Control. By default, the folder is set to Everyone Full Control, which is the
preferred setting.
- Check the System settings to make sure the folder is
mapped. In Control Panel, double-click the System icon.
- Click the Environment tab.
- In the User Variables for account, you should see Temp and
Tmp. If you do not see these variables, you will need to add them. In the
Variable: box, enter Temp. In the Value: box, enter
%SystemDrive%\Temp.
- In the Variable: box, enter TMP. In the Value: box, enter
%SystemDrive%\Temp.
- Uninstall and reinstall the Server Extensions for the new
Temp folder system variables.
Microsoft has confirmed
that this is a problem in the FrontPage 2000 Server Extensions.
APPLIES TO
- Microsoft FrontPage 2000 Server Extensions
| kbpermissions kbsetup kberrmsg kbprb KB216423 |
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