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Article ID: 2164324 - Last Review: August 4, 2011 - Revision: 2.0
Error when activating Microsoft Office SharePoint Services for Information Rights Management
When activating an IRM-protected document library in SharePoint on a server running Windows Server 2008 you receive the following error:
Information Rights Management (IRM): There was a problem while trying to activate a rights account certificate.
Unspecified connection error. Try activating again later.
Error value: 8004cf3b
The SharePoint server cannot contact the AD RMS server, due to a 502 Proxy Gateway error.
Set WinHTTP proxy settings on Windows Server 2008 or Windows Server 2008 R2 using the Netsh command-line tool. You can add the AD RMS Server URL to the proxy bypass list on the computer that is running SharePoint to enable it to bootstrap correctly. The following is an example whereÂ
https://myRmsServer
(https://myrmsserver/)
is added to the proxy bypass list:
netsh winhttp set proxy proxy-server="myProxyServer.mydomain.corp.contoso.com:80" bypass-list=
https://myRmsServer
(https://myrmsserver/)
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APPLIES TO
- Microsoft Office SharePoint Server
- Microsoft Office SharePoint Server 2007
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