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Article ID: 216592 - Last Review: January 24, 2007 - Revision: 2.3
Cannot View Security-Enhanced Web Sites Using America Online
This article was previously published under Q216592
When you try to view a security-enhanced Web site using
Internet Explorer while you are connected to America Online, you may receive
the following error message:
Cannot open Internet site
https://Web address. A connection to the server
could not be established.
where
Web
address is the Web address you are trying to view. Note that this
issue may occur in other Internet browser programs.
This behavior can occur if you are using an America Online
screen name that has parental controls enabled. You cannot view
security-enhanced Web sites if you are using an America Online screen name that
has parental controls enabled.
To resolve this issue, disable parental controls for the
appropriate screen name or configure the parental controls to use the Adult or
18+ setting. For information about how to do this, contact America Online.
To work around this issue, use a screen name that does not
have parental controls enabled.
For information about setting up screen names and
privileges, please contact America Online.
APPLIES TO
- Microsoft Internet Explorer 4.01 Service Pack 1
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Windows Millennium Edition
- Microsoft Windows 98 Standard Edition
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