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Internet Explorer 7 and Internet Explorer 8 stop responding intermittently

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 2175840 - Last Review: February 3, 2011 - Revision: 2.1

Internet Explorer 7 and Internet Explorer 8 stop responding intermittently

On This Page

SYMPTOMS

When you use Windows Internet Explorer 7 or Windows Internet Explorer 8 to browse webpages, Internet Explorer stops responding intermittently.

To monitor the status of Internet Explorer, you can collect a network trace. When this issue occurs, you notice that no new requests are made from Internet Explorer in the network trace.

CAUSE

This issue occurs because of a race condition in the download code path of Internet Explorer.

RESOLUTION

Security update information

To resolve this problem, install the most recent cumulative security update for Windows Internet Explorer. To do this, visit the following Microsoft website:
http://update.microsoft.com (http://update.microsoft.com)
For more technical information about the most recent cumulative security update for Windows Internet Explorer, visit the following Microsoft website:
http://www.microsoft.com/technet/security/current.aspx (http://www.microsoft.com/technet/security/current.aspx)
Note This update was first included in security update 2183461 (MS10-053).  For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2183461  (http://kbalertz.com/Feedback.aspx?kbNumber=2183461/ ) MS10-053: Cumulative security update for Internet Explorer

APPLIES TO
  • Windows Internet Explorer 8
  • Windows Internet Explorer 7
Keywords: 
kbqfe kbsurveynew kbprb kbexpertiseinter KB2175840
       

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