Microsoft has released Hotfix Rollup 2 for Forefront Security for SharePoint Service Pack 3. This article contains information about how to obtain the hotfix rollup and about the issues that are fixed by the hotfix rollup.

Issues that are fixed in Hotfix Rollup 2 for Forefront Security for SharePoint Service Pack 3

This hotfix rollup fixes the following issues:

1. The FSCController.exe process in Forefront Server Security for SharePoint may stop responding, and this generates a Dr. Watson crash that references Bucket ID 1229588505
2. The Forefront Security for SharePoint GetEngineFile process crashes and Forefront is unable to perform a scan engine update
3. Forefront Security for SharePoint now supports the Kaspersky 8 scan engine

Details of the issues that are fixed in the hotfix rollup

1. The FSCController.exe process in Forefront Server Security for SharePoint may stop responding, and this generates a Dr. Watson crash that references Bucket ID 1229588505
   
   Symptoms
   
   
   Dr. Watson reports Bucket ID [1229588505] when this issue occurs. Additionally, the following information may be reported by Dr. Watson:
   
   Stack Dump
   
   Bucket ID                 -> 1229588505
   
   Cab ID      -> XXXXXXXXX
   
   OS Version              -> Windows 2003 Service Pack 2 (build 3790)[0]           FSCController.EXE!unknown            [unknown]
   
   
   
   Cause
   
   The crash occurs when an unallocated date is returned from the incidents database.
   
   
2. The Forefront Security for SharePoint GetEngineFile process crashes and Forefront is unable to perform a scan engine update 
   
   Symptoms
   
   
   The ProgramLog.txt will contain an error indicating the GetEngineFiles process terminted abnormally. The current engine update will fail. The next scheduled update for that engine, or any engine, will succeed
   
   
   Cause
   
   
   A synchronization issue between two process threads within GetEngineFiles causes the current engine update to fail
   
   
3. Forefront Security for SharePoint now supports the Kaspersky 8 engine
   
   
   Forefront Security for SharePoint Hotfix Rollup 2 for Service Pack 3 installs with the version 8 of the Kaspersky scan engine.

Hotfix rollup information

Download information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

How to install the hotfix rollup

To install the hotfix rollup, follow these steps:

1. Run the installer. To do this, double-click the hotfix rollup executable file.
   
   Note When the installer is running, the Forefront services are stopped.
2. After the installation is complete, and the Forefront services are restarted, make sure that Forefront is working correctly.
   
   Notes
   • The Forefront services are restarted automatically during the installation.
   • Forefront service packs or hotfix rollups can be installed by using the FFSMC Deployment job. For more information, see "Deployment Jobs" in the Forefront Server Security Management Console User's Guide. In this case, the installer runs in silent mode, and user input is not required. The rest of the process remains the same as when you double-click the executable file to run the installer .

Prerequisites

This hotfix rollup requires that Forefront Security for SharePoint Service Pack 3 is installed. 

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The English (United States) version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.