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On all supported versions of Microsoft Windows, uninstalling a driver through may not remove associated files or applications with that driver

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 2278714 - Last Review: July 20, 2010 - Revision: 1.2

On all supported versions of Microsoft Windows, uninstalling a driver through device manager may not remove associated files or applications with that driver

SYMPTOMS

Consider the following scenario:

You have a 3rd party driver installed on a system via the 3rd party installation
The driver installer also installs a 3rd party application or applications
You try to uninstall the driver through the Device Manager

In this scenario, the driver files, as well as the 3rd party application are not removed. Each time you reboot the machine, or any other action that forces a re-enumeration of plug and play devices, it will try to install the drivers. 

CAUSE

Microsoft has confirmed that this behavior is by design.

RESOLUTION

If you have installed a 3rd party driver via a 3rd party installation , it is recommended that Add and Remove programs is used to uninstall 3rd party driver packages
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use (http://go.microsoft.com/fwlink/?LinkId=151500) for other considerations.

APPLIES TO
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
  • Windows Vista Service Pack 2
  • Windows Vista Home Basic
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 Service Pack 2
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Service Pack 3
  • Microsoft Windows Server 2003 Service Pack 2
Keywords: 
KB2278714
       

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