Microsoft Knowledge Base Email Alertz

(228616) - During installation of Microsoft Office 2000, when you press the ENTER key and the Installing Microsoft Office 2000 dialog box is visible, the Exit Microsoft Office 2000 Setup confirmation box may appear. The Exit Microsoft Office 2000 Setup...

Search KbAlertz

Advanced Search

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.

Click here to create a
FREE account
Already have an account?
[Click here to Login]











Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 228616 - Last Review: January 24, 2007 - Revision: 1.4

OFF2000: Exit Setup Dialog Box Appears Unexpectedly When You Press the ENTER Key

This article was previously published under Q228616

SYMPTOMS

During installation of Microsoft Office 2000, when you press the ENTER key and the Installing Microsoft Office 2000 dialog box is visible, the Exit Microsoft Office 2000 Setup confirmation box may appear.

The Exit Microsoft Office 2000 Setup confirmation box may appear even though the Cancel button is no longer present in the Installing Microsoft Office 2000 dialog box.

If you click Yes on the Exit Microsoft Office 2000 Setup confirmation box, Microsoft Internet Explorer may not work as expected until you restart the computer.

CAUSE

This behavior can occur because the default command for the Installing Microsoft Office 2000 dialog box is Cancel. Anytime the Installing Microsoft Office 2000 dialog box is on the screen, and you press ENTER, it is the equivalent of clicking the Cancel button. This is true even if the Cancel button has disappeared from the Installing Microsoft Office 2000 dialog box.

RESOLUTION

To resolve this problem, do not press the ENTER key when the Installing Microsoft Office 2000 dialog box is visible.

WORKAROUND

To work around this problem, click the No button when the Exit Microsoft Office 2000 Setup confirmation box appears. Setup will then continue as expected.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

APPLIES TO
  • Microsoft Office 2000 Premium Edition
  • Microsoft Office 2000 Professional Edition
  • Microsoft Office 2000 Standard Edition
  • Microsoft Office 2000 Small Business Edition
  • Microsoft Office 2000 Developer Edition
  • Microsoft Access 2000 Standard Edition
  • Microsoft Excel 2000 Standard Edition
  • Microsoft FrontPage 2000 Standard Edition
  • Microsoft Outlook 2000 Standard Edition
  • Microsoft PowerPoint 2000 Standard Edition
  • Microsoft Word 2000 Standard Edition
Keywords: 
kbbug kbpending KB228616
       

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate