Microsoft Knowledge Base Email Alertz

(228690) - When you upgrade to Office 2000 and you are prompted to remove previous versions of Office programs, more programs may be listed in the Microsoft Office 2000: Removing Previous Versions dialog box than are actually installed on your computer. The...

Search KbAlertz

Advanced Search

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.

Click here to create a
FREE account
Already have an account?
[Click here to Login]











Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 228690 - Last Review: January 24, 2007 - Revision: 1.3

OFF2000: Extra Programs Listed in Removing Previous Versions Dialog Box

This article was previously published under Q228690

SYMPTOMS

When you upgrade to Office 2000 and you are prompted to remove previous versions of Office programs, more programs may be listed in the Microsoft Office 2000: Removing Previous Versions dialog box than are actually installed on your computer.

CAUSE

The behavior occurs when you do the following:
  • Install Office 97 to run from CD-ROM.

    -and-

  • Remove Office 97.

    -and-

  • Install Office 97 on your hard disk without installing all of the Office 97 components.

    -and-

  • Upgrade to Office 2000.

RESOLUTION

To resolve this issue, continue the installation of Office 2000. Only the programs that are installed on your computer will be removed.

NOTE: If you want to keep previous versions, you must choose a Custom installation. The Custom installation allows you to keep or remove previous versions depending on whether the Keep these programs check box is selected in the Microsoft Office 2000: Removing Previous Versions dialog box.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

APPLIES TO
  • Microsoft Office 2000 Premium Edition
  • Microsoft Office 2000 Professional Edition
  • Microsoft Office 2000 Standard Edition
  • Microsoft Office 2000 Small Business Edition
  • Microsoft Office 2000 Developer Edition
  • Microsoft Access 2000 Standard Edition
  • Microsoft Excel 2000 Standard Edition
  • Microsoft FrontPage 2000 Standard Edition
  • Microsoft Outlook 2000 Standard Edition
  • Microsoft PowerPoint 2000 Standard Edition
  • Microsoft Word 2000 Standard Edition
Keywords: 
kbbug kbpending KB228690
       

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate