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(231768) - If you are located in France and you attempt to dial a number in one of the French overseas territories, an incorrect number may be dialed and you may not be able to connect. The territories affected include: GuadeloupeGuyanaMartiniqueMayotte...

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 231768 - Last Review: January 24, 2007 - Revision: 1.2

Dialing Between France and French Territories

System TipThis article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you. Visit the Windows Vista Solution Center
This article was previously published under Q231768

SYMPTOMS

If you are located in France and you attempt to dial a number in one of the French overseas territories, an incorrect number may be dialed and you may not be able to connect. The territories affected include:
  • Guadeloupe
  • Guyana
  • Martinique
  • Mayotte Island
  • Reunion Island
  • St. Pierre and Miquelon

CAUSE

These territories are part of the French telecommunications system. When you are dialing from France, they are treated as part of the French domestic telephone system, instead of being treated as foreign countries.

If you configure the Country or Region code to one of the above countries and your dialing (telephony) location is set to France, the call is dialed as an international call. Calls to these territories should be treated as domestic long-distance calls when dialed from France.

RESOLUTION

When you configure a dial-up connection originating in France to a phone number in one of the French overseas "Departments" (listed below), select "France" (country code 33) as the Country or Region code for the destination number, instead of the actual territory name.

French overseas territories that are treated as "Departments" (included as part of the French telephone system) include:

Collapse this tableExpand this table
"Department" nameArea code
Guadeloupe590
Guyana594
Martinique596
Mayotte Island269
Reunion Island262
St. Pierre and Miquelon508

French overseas territories that are treated as "Territories" (not as part of the French telephone system) include:

Collapse this tableExpand this table
"Territory" nameArea code
French Polynesia689
New Caledonia687
Wallis and Futuna Islands681

MORE INFORMATION

When you dial a number in any of these territories from a country other than France, the Country or Region code should be set to the actual country name, not "France."

APPLIES TO
  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows 95
  • Microsoft Windows 98 Second Edition
Keywords: 
kbprb KB231768
       

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