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(239817) - When you attempt to use audio in NetMeeting, you may not hear any sounds, and this behavior may occur even though your sound card passed the audio test.

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks
Article ID: 239817 - Last Review: January 25, 2007 - Revision: 2.1

No Audio in NetMeeting with Wrong Playback or Record Sample Rate

Retired KB ArticleRetired KB Content Disclaimer
View products that this article applies to.
This article was previously published under Q239817

SYMPTOMS

When you attempt to use audio in NetMeeting, you may not hear any sounds, and this behavior may occur even though your sound card passed the audio test.
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CAUSE

This issue can occur if the playback and record sample rate for your sound card are not set properly.
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RESOLUTION

To resolve this issue, set the sample rate conversion quality to "best":
  1. Click Start, point to Settings, click Control Panel, and then double-click Multimedia.
  2. On the Audio tab, click Advanced Properties in the Playback section, and then click the Performance tab.
  3. On the Performance tab, set the "Sample rate conversion quality" to Best, click Apply and then click OK.
  4. Click Advanced Properties in the Recording section.
  5. On the Performance tab, move the Sample Rate Conversion Quality slider to Best, click Apply, and then click OK.
  6. Click OK to close Multimedia Properties.
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MORE INFORMATION

The sample rate conversion quality is set to "Good" by default.
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APPLIES TO
  • Microsoft NetMeeting 3.0
  • Microsoft NetMeeting 3.01 Standard Edition
  • Microsoft NetMeeting 3.01 Standard Edition
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Keywords: 
kbprb kbsound KB239817
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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