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Article ID: 241092 - Last Review: July 6, 2007 - Revision: 4.4
System sounds may not work after upgrading to Windows Me, Windows 98, or Windows 98 Second Edition
This article was previously published under Q241092
If this article does not describe your hardware-related
issue, please see the following Microsoft Web site to view more articles about
hardware:
After you install Windows 98, Windows 98 Second Edition or
Windows Millennium Edition (Me), system sounds may not work. Also, the volume
setting may revert back to its original position.
This behavior occurs because the sound card is unable to
use the installed Windows Driver Model (WDM) driver.
To resolve this issue, contact the sound card manufacturer
to obtain the correct driver for the sound card. If the sound card is a Plug
and Play card, use Device Manager to manually update a driver by pointing to
the driver's .inf file.
Some common third-party sound card
manufacturers include:
Microsoft
provides third-party contact information to help you find technical support.
This contact information may change without notice. Microsoft does not
guarantee the accuracy of this third-party contact
information.
The third-party products that are
discussed in this article are manufactured by companies that are independent of
Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the
performance or reliability of these products.
During the installation of Windows 98, Windows 98 Second
Edition or Windows Me, Setup attempts to detect a better driver for the sound
card and a WDM driver is loaded. Because some sound cards cannot use WDM
drivers, the sound may not work or may behave erratically.
APPLIES TO
- Microsoft Windows Millennium Edition
- Microsoft Windows 98 Second Edition
- Microsoft Windows 98 Standard Edition
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