Microsoft Knowledge Base Email Alertz

Under the following conditions: User on computer A (either Windows NT or Windows 9x) is running SQL Enterprise Manager or Query Analyzer, managing a SQL Server on a Windows NT computer B. The user creates a Linked Server, specifying a

Search KbAlertz

Advanced Search

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.

Click here to create a
FREE account
Already have an account?
[Click here to Login]











Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 241267 - Last Review: February 12, 2007 - Revision: 2.3

PRB: SQL Server Link to Remote Database Fails with Error 7399

System TipThis article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you. Visit the Windows Vista Solution Center
This article was previously published under Q241267

SYMPTOMS

Under the following conditions:
  • User on computer A (either Windows NT or Windows 9x) is running SQL Enterprise Manager or Query Analyzer, managing a SQL Server on a Windows NT computer B.
  • The user creates a Linked Server, specifying a Microsoft Access, FoxPro, or other database on an NTFS share on computer C.
  • The user is logged into computer A using the same domain account the SQL Server is running under on computer B.
  • Computer B is registered in the computer A Enterprise Manager or Query Analyzer using Windows NT Authentication.
  • The NTFS share on computer C is configured to give full control to that same domain account.
if the user attempts to view the tables in the Linked Server that was just created, the user sees the following 7399 error (the exact content will vary depending on the remote database):
"Error 7399: OLE DB provider 'MSDASQL' reported an error. Driver's SQLSetConnectAttr failed The Microsoft jet database engine cannot open the file '(unknown)'. It is already opened exclusively by another user, or you need permission to view its data."
If the user moves to the SQL Server computer (computer B) and attempts the same operation, the user is able to view the tables without an error. If the user copies the remote database to the same computer as SQL Server (computer B) and attempts the same operation from computer A, the user is able to view the tables without an error.

CAUSE

Windows NT does not support "double hop" authentication. The second computer, computer B, is unable to use computer A's authentication to connect to the NTFS share.

RESOLUTION

You can resolve this problem in the following ways:
  • Register the SQL Server on computer B in the Enterprise Manager on computer A using SQL Authentication. When server B relays the request to connect to the NTFS share on computer C, it uses its own domain authentication, which will work since it is a single hop access.
  • Upgrade all involved computers to Microsoft Windows 2000 using Kerberos security. See your Kerberos documentation on the settings necessary for passthrough authentication.

APPLIES TO
  • Microsoft Data Access Components 1.5
  • Microsoft Data Access Components 2.0
  • Microsoft Data Access Components 2.1
  • Microsoft Data Access Components 2.5
  • Microsoft Data Access Components 2.6
  • Microsoft Data Access Components 2.7
  • Microsoft Windows 95
  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows NT Server 4.0 Standard Edition
Keywords: 
kbprb KB241267
       

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate