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Article ID: 241679 - Last Review: January 25, 2007 - Revision: 1.5
Hard Disk Does Not Spin Down According to the Power Management Settings
This article was previously published under Q241679
The hard disk on your laptop computer may spin continuously, even though no programs are accessing it after the time that is specified in the Power Management tool.
This problem can occur when your battery is charging (after being on battery power), or discharging (when the computer is running on battery power).
This problem can occur because all programs are notified by a power broadcast message every time that the battery life percent changes; however, the Input Output Supervisor (IOS) resets the spin-down timer for the device whenever it receives the broadcast message.
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English-language version of this fix should have the following file attributes or later:
Date Time Version Size File name
------------------------------------------------
01/19/2001 01:33a 4.90.3003 80,147 Ios.vxd
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
For additional information about Windows Me hotfixes, click the article number below
to view the article in the Microsoft Knowledge Base:
295413Â
(http://kbalertz.com/Feedback.aspx?kbNumber=295413/EN-US/
)
General Information About Windows Millennium Edition Hotfixes
APPLIES TO
- Microsoft Windows Millennium Edition
| kbhotfixserver kbqfe kbbug kbenv kbfix kbhardware kbqfe KB241679 |
Retired KB Content DisclaimerThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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