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When you attempt to connect to a Windows 2000 domain-based Distributed File System (DFS) share using a Windows NT-based client, you may receive the following error message:

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 242001 - Last Review: March 2, 2007 - Revision: 2.6

"Error 53" Error Message When You Try to Connect to a Windows 2000 Domain-Based DFS Share

System TipThis article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you. Visit the Windows Vista Solution Center
This article was previously published under Q242001

On This Page

SYMPTOMS

When you attempt to connect to a Windows 2000 domain-based Distributed File System (DFS) share using a Windows NT-based client, you may receive the following error message:
System error 53 has occurred. The network path was not found.

CAUSE

This problem occurs because Windows 2000 includes new DFS fault tolerant features not implemented in the Windows NT version of the Mup.sys file.

RESOLUTION

Windows NT Server or Workstation 4.0

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS (http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms)

Windows NT Server 4.0, Terminal Server Edition

To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734  (http://kbalertz.com/Feedback.aspx?kbNumber=152734/EN-US/ ) How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition.

This problem was first corrected in Windows NT Server 4.0 Service Pack 6 and Windows NT Server 4.0, Terminal Server Edition Service Pack 6.

MORE INFORMATION

The changes included in this fix permit Windows NT-based clients to use aliasing to obtain access to Domain-based DFS shares.

APPLIES TO
  • Microsoft Windows NT Server 4.0, Terminal Server Edition
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Server 4.0 Enterprise Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
Keywords: 
kbhotfixserver kbqfe kbbug kbenv kberrmsg kbfix kbnetwork kbqfe KB242001
       

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