Microsoft Knowledge Base Email Alertz

You get Error Unknown error (0x80005000) when you try to manage Client Access Server from Remote Hub -Transport server using Exchange Management console and Exchange Management shell

Search KbAlertz

Advanced Search

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.

Click here to create a
FREE account
Already have an account?
[Click here to Login]











Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 2428673 - Last Review: October 15, 2010 - Revision: 2.0

You get Error Unknown error (0x80005000) when you try to manage Client Access Server from Remote Hub -Transport server using Exchange Management console and Exchange Management shell

SYMPTOMS

When using the Exchange Management Console from a Hub-Transport server on Exchange 2007, you will get the following errors when you try to manage a remote Client Access Server.

--------------------------------------------------------
Microsoft Exchange Error
--------------------------------------------------------
The following error(s) were reported while loading topology information:
Get-ActiveSyncVirtualDirectory
Failed
Error:
An error occurred while trying to access IIS (Internet Information Service)
metabase. Make sure the Internet Information Service Manager component is installed
and configured properly.
Unknown error (0x80005000)


Get-OabVirtualDirectory
Failed
Error:
An error occurred while trying to access IIS (Internet Information Service)
metabase. Make sure the Internet Information Service Manager component is installed
and configured properly.
Unknown error (0x80005000)


Get-OWAVirtualDirectory
Failed
Error:
An error occurred while trying to access IIS (Internet Information Service)
metabase. Make sure the Internet Information Service Manager component is installed
and configured properly.
Unknown error (0x80005000)


====

CAUSE

This is because you don’t have the IIS management binaries installed on the HUB server. These binaries are not needed for the management console to work on the HUB server itself, but they are required for doing remote administration on a CAS server.

RESOLUTION


Open the Command prompt on the server and run the following commands to be run on Hub-Transport server

ServerManagerCmd -i Web-Server
ServerManagerCmd -i Web-ISAPI-Ext
ServerManagerCmd -i Web-Metabase
ServerManagerCmd -i Web-Lgcy-Mgmt-Console
ServerManagerCmd -i Web-Basic-Auth
ServerManagerCmd -i Web-Digest-Auth
ServerManagerCmd -i Web-Windows-Auth
ServerManagerCmd -i Web-Dyn-Compression

Ref: How to install the Windows Server 2008 operating system prerequisites for Client Access servers (http://technet.microsoft.com/en-us/library/bb691354(EXCHG.80).aspx)


Reboot the Hub Transport server and open the Exchange Management Console. You should now be able to access the Client Access Server without any issues
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use (http://go.microsoft.com/fwlink/?LinkId=151500) for other considerations.

APPLIES TO
  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Service Pack 1
  • Microsoft Exchange Server 2007 Service Pack 2
  • Microsoft Exchange Server 2007 Service Pack 3
  • Microsoft Exchange Server 2010 Enterprise
  • Microsoft Exchange Server 2010 Service Pack 1
Keywords: 
kbsurveynew KB2428673
       

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate