Microsoft Knowledge Base Article
This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved.
Terms
of Use |
Trademarks
Article ID: 243433 - Last Review: January 25, 2007 - Revision: 3.6
WINUP: The Yes and No Buttons Are Missing from the End User License Agreement
This article was previously published under Q243433
When you download components from the Windows Update site,
you are prompted to either agree or disagree to the terms of the End User License
Agreement (EULA). The
Yes and
No buttons may not appear in the
End User License
Agreement dialog box, and you cannot continue with the download procedure.
This problem occurs if you are using Internet Explorer Accessibility and Font
settings. If you use these settings, the text in the EULA may be too large to be displayed completely in the dialog box. This problem may also occur if
the Style Sheets functionality is not turned on in Internet Explorer.
To resolve this problem, change the Accessibility settings or change the Font settings. To change the Accessibility settings:
- In Internet Explorer 5 or later, click Tools, and then click Internet Options.
- Click the General tab, and then click Accessibility.
- Click to clear all check boxes.
- Click OK.
- Click Tools, and then click Windows Update to return to the Windows Update Web site.
- Try to download the component again to make sure that the Yes and No buttons appear on the EULA.
If you want to keep your Accessibility settings, change your Font settings instead.
To change your Font settings, follow these steps.
Note Only perform the following procedure if you want to keep your
Accessibility settings active.
- In Internet Explorer 5 or later, click Tools, and then click Internet Options.
- Click the General tab, and then click Fonts.
- In the Font box, click Times New Roman, click OK, and then click OK again.
If you use certain fonts with the
Accessibility settings (for example, Comic Sans MS), the Yes and No buttons do not appear. - Click Tools, and then click Windows Update to return to the Windows Update Web site.
- Try to download the component again to make sure that the Yes and No buttons appear on the EULA.
If the problem is not resolved after you complete the procedures that are described in this section, turn on the Style Sheets functionality in Internet Explorer.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
183717Â
(http://kbalertz.com/Feedback.aspx?kbNumber=183717/EN-US/
)
Unable to Enable or Disable Style Sheets in Internet Explorer
.
APPLIES TO
- Microsoft Windows Update, when used with:
- Microsoft Internet Explorer 6.0, when used with:
- the operating system: Microsoft Windows XP
- the operating system: Microsoft Windows 2000
- Microsoft Windows NT 4.0
- Microsoft Internet Explorer 5.5, when used with:
- Microsoft Windows NT 4.0
- the operating system: Microsoft Windows 2000
- Microsoft Windows Millennium Edition
- Microsoft Windows 98 Standard Edition
- the operating system: Microsoft Windows 2000
- Microsoft Windows NT 4.0
- Microsoft Windows Millennium Edition
- Microsoft Windows 98 Standard Edition
- Microsoft Internet Explorer 5.01, when used with:
- the operating system: Microsoft Windows 2000
- Microsoft Windows NT 4.0
- Microsoft Internet Explorer 5.01 Service Pack 1, when used with:
- Microsoft Windows 98 Standard Edition
- Microsoft Internet Explorer 5.01 Service Pack 2, when used with:
- Microsoft Windows 98 Standard Edition
- Microsoft Internet Explorer 5.0, when used with:
- the operating system: Microsoft Windows 2000
- Microsoft Windows NT 4.0
- Microsoft Windows 98 Standard Edition
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.0 128-Bit Edition
| kbprb kbwindowsupdate KB243433 |
Community Feedback System
Very often, it takes hours to solve a problem. Very often, you've looked high
and low, and have tried a lot of solutions. When you finally found it, chances
are, it was because someone else helped you. Here's your chance to give back.
Use our community feedback tool to let others know what worked for you and what
didn't.
Please also understand that the community feedback system is not warranted to be
correct, it's simply a system that we've built to let people try and help each
other. If something in a feedback response doesn't make sense to you, or you're
not comfortable making changes that the feedback talks about (like registry
edits), please consult a professional.
Thank you for using kbAlertz.com Feedback System.
-- Scott Cate