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You cannot see personal libraries after navigating to Library Folder in Office 2003 file open/save dialog on Windows 7

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Microsoft Knowledge Base Article

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On a Windows 7-based computer, you cannot see personal libraries after you locate the Library folder by using the Open or Save dialog box in an Office 2003 program

Article ID: 2439580 - View products that this article applies to.

SYMPTOMS

In a Microsoft Office 2003 program that is running on a Windows 7-based computer, you click Open or Save on the File menu to view your personal library. However, the personal library seems to be empty when you view the Library folder.

CAUSE

Office 2003 is not completely compatible with Windows 7 common dialog boxes.

WORKAROUND

Save Office 2003 documents in the Documents, Music, Pictures, or Videos locations. To do this, follow these steps: 
  1. In an Office 2003 program, click Save As on the File menu.
  2. In the navigation pane on the left side, click My Computer. In the main pane of the window, double-click Local Disk (C:), and then double-click the Users folder.
  3. Double-click <UserName>.
  4. Select My Documents, My Music, My Pictures, or My Videos, and then click Save.

MORE INFORMATION

If you try to save Office 2003 documents in the Library location, you receive the following error message:
You cannot save the file you selected. The folder you selected is not an actual file system location.

Properties

Article ID: 2439580 - Last Review: December 3, 2010 - Revision: 3.0
APPLIES TO
  • Microsoft Office Basic Edition 2003
  • Microsoft Office Professional Edition 2003
  • Microsoft Office Professional Enterprise Edition 2003
  • Microsoft Office Standard Edition 2003
  • Microsoft Office Small Business Edition 2003
  • Microsoft Office Student and Teacher Edition 2003
  • Microsoft Office FrontPage 2003
  • Microsoft Office Access 2003
  • Microsoft Office InfoPath 2003
  • Microsoft Office OneNote 2003
  • Microsoft Office Outlook 2003
  • Microsoft Office Publisher 2003
  • Microsoft Office Excel 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Word 2003
Keywords: 
KB2439580
       

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