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Article ID: 2454039 - Last Review: October 26, 2010 - Revision: 1.0
On Windows Server 2008, you may have to wait for a long time to populate the information on shared folder sessions in Computer Management console
When trying to view the information about client sessions by clicking Shared Folders -> Sessions in the Computer Management console, it may take a long time to populate the information, and the console may stop responding or appear to hang.
Computer Management will try to resolve the client IP address to user-friendly NetBIOS name. In and IPv6 and IPv4 hybrid environment, and clients useÂ
\\NetBIOS
(file://netbios/)
 to access share folders, if the NetBIOS name cannot be resolved, it shows the IPv6 address immediately. However, if clients are usingÂ
\\IPv4
(file://ipv4/)
to access share folder, the failure of resolving to the NetBIOS name causes the Computer Management console to hang.
Â
1. Disable NetBIOS over TCP/IP:
1. Run ncpa.cpl
2. Right click the NICÂ
3. select properties
4. click TCPIPV4
5. click advanced
6. click WINS
7. choose Disable Netbios over TCPIP
Â
2.      Configure reverse lookup zone in DNS server. It is useful to computers which are added in domain.
Â
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APPLIES TO
- Windows Server 2008 R2 Datacenter
- Windows Server 2008 R2 Enterprise
- Windows Server 2008 R2 Foundation
- Windows Server 2008 R2 Standard
- Windows Server 2008 Datacenter
- Windows Server 2008 Enterprise
- Windows Server 2008 Standard
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