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Unable to manage cluster using failover cluster manager. Error Recieved: Connection to the cluster is not allowed since you are not an administrator on the cluster node(s)

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Microsoft Knowledge Base Article

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Article ID: 2462468 - Last Review: February 21, 2012 - Revision: 3.1

Unable to manage cluster using failover cluster manager. Error Received: "Connection to the cluster is not allowed since you are not an administrator on the cluster node(s) "

SYMPTOMS

While managing cluster using failover cluster management console we receive the following error:

Error
The operation has failed.
An error occurred connecting to the cluster '.'.

[Expanded Information]
An error occurred trying to display the cluster information.
Connection to the cluster is not allowed since you are not an administrator on the cluster node(s) (Node name)


Collapse this imageExpand this image
error that we get when we try to manage cluster



or

When you run the Cluster validation you recieve the following error:

Unable to determine if you have administrator privileges on server "Node name" . Please ensure sure that the server service and remote registry services are enabled, and that the firewall is properly configured for remote access.

Managing cluster using command prompt will still work and will be able to list groups (cluster group), resources (cluster . res) and even be able to do failover of groups (cluster group "cluster group" /move) but will error out while managing cluster using GUI (Failover Cluster Management console).

Note: Command to list group & resources, move group are given in bracket.

CAUSE

This issue occurs if you have server service not started on the node which is shown in the error. Please expand the error to check node name.
Additionally, you may get above mentioned issue due to incorrect protocol enabled which are required for Microsoft clustering.

RESOLUTION

Open services console and start the Server service.

Ensure the cluster network has both the mentioned below protocol checked:

1. Client for Microsoft networks
2. File and printer sharing for Microsoft networks


Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use (http://go.microsoft.com/fwlink/?LinkId=151500) for other considerations.

APPLIES TO
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Datacenter without Hyper-V
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Enterprise without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
Keywords: 
kbclustering KB2462468
       

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