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When you try to install your network adapter driver by using the manufacturer-provided driver disk in the Add New Hardware Wizard, you may be unable to do so. Also, you may receive the following error message: The specified location does not

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks
Article ID: 250150 - Last Review: January 27, 2007 - Revision: 2.1

Network Adapter Driver Is Not Recognized by Add New Hardware Wizard

Retired KB ArticleRetired KB Content Disclaimer
View products that this article applies to.
System TipThis article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you. Visit the Windows Vista Solution Center
This article was previously published under Q250150
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/default.aspx/w98?sid=460 (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fdefault.aspx%2fw98%3fsid%3d460)

SYMPTOMS

When you try to install your network adapter driver by using the manufacturer-provided driver disk in the Add New Hardware Wizard, you may be unable to do so. Also, you may receive the following error message: The specified location does not contain information about your hardware.
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CAUSE

This issue can occur if the driver for the network adapter you are trying to install has not been certified by Microsoft.
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RESOLUTION

To resolve this issue, verify that the network adapter you are trying to install is listed on the Hardware Compatibility List (HCL). To do so, please see the following Microsoft Web site:
http://www.microsoft.com/whdc/whql/default.mspx (http://www.microsoft.com/whdc/whql/default.mspx)
NOTE: If your network adapter is not listed on the HCL, contact your hardware manufacturer to inquire about the availability of a Microsoft certified device driver.
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STATUS

This behavior is by design.
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APPLIES TO
  • Microsoft Windows Millennium Edition
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Keywords: 
kberrmsg kbhardware kbprb kbui KB250150
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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