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When you attempt to place your computer in Hibernation mode by clicking Start , clicking Shut Down , and then clicking Hibernate , the computer may not enter Hibernation mode, or it may return from Hibernation mode immediately. When

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks
Article ID: 250199 - Last Review: January 27, 2007 - Revision: 2.1

ECP Printer Port Prevents Hibernation in Windows Me

Retired KB ArticleRetired KB Content Disclaimer
View products that this article applies to.
System TipThis article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you. Visit the Windows Vista Solution Center
This article was previously published under Q250199
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/default.aspx/w98?sid=460 (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fdefault.aspx%2fw98%3fsid%3d460)

SYMPTOMS

When you attempt to place your computer in Hibernation mode by clicking Start, clicking Shut Down, and then clicking Hibernate, the computer may not enter Hibernation mode, or it may return from Hibernation mode immediately.

When this behavior occurs, the Susfail.txt file contains the following error messages:
ECP printer port (lpt1) (bios\*pnp0401\00) denied the suspend.
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CAUSE

This behavior can occur if a multipurpose device (such as a printer/fax device) is connected to an extended capabilities port (an ECP port) and is active (for example, the device is monitoring the port for an incoming fax).
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RESOLUTION

To work around this behavior, disable the active fax or multipurpose device before placing the computer in Hibernation mode.
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APPLIES TO
  • Microsoft Windows Millennium Edition
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Keywords: 
kberrmsg kbhardware kbpowerman kbprb KB250199
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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