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If you use hardware profiles and you upgrade to Windows Millennium, your laptop computer may not change hardware profiles when it resumes from hibernation mode. Or your laptop may stop responding (hang) when you try to use it.

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks
Article ID: 250239 - Last Review: January 27, 2007 - Revision: 1.2

Hardware Profile Not Detected After Resuming from Hibernation Mode

Retired KB ArticleRetired KB Content Disclaimer
View products that this article applies to.
System TipThis article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you. Visit the Windows Vista Solution Center
This article was previously published under Q250239

SYMPTOMS

If you use hardware profiles and you upgrade to Windows Millennium, your laptop computer may not change hardware profiles when it resumes from hibernation mode. Or your laptop may stop responding (hang) when you try to use it.
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CAUSE

This behavior can occur if the computer's basic input/output system (BIOS) does not recognize that the computer has been taken from a docked state to an undocked state when the computer is in hibernation mode.
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RESOLUTION

To work around this behavior, remove your hardware profiles:
  1. Right-click My Computer, click Properties, and then click the Hardware Profiles tab.
  2. Click to select a hardware profile, and then click Delete. Continue this process until all hardware profiles are removed.NOTE: You cannot remove the Original Configuration hardware profile.

  3. Click OK, and then restart your computer.


To resolve this issue, contact your hardware manufacturer.
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APPLIES TO
  • Microsoft Windows Millennium Edition
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Keywords: 
kb3rdparty kbenv kbhardware kbprb kbui KB250239
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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