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(252414) - When you try to print you may receive the following error message: Fatal exception 0E has occurred in VXD mrtRate (01).

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks
Article ID: 252414 - Last Review: January 27, 2007 - Revision: 3.2

Fatal Exception 0E Has Occurred in VXD mrtRate (01) When Printing

View products that this article applies to.
System TipThis article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you. Visit the Windows Vista Solution Center
This article was previously published under Q252414
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/default.aspx/w98?sid=460 (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fdefault.aspx%2fw98%3fsid%3d460)

SYMPTOMS

When you try to print you may receive the following error message:
Fatal exception 0E has occurred in VXD mrtRate (01).
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CAUSE

This issue can occur because of a conflict between the Mrtrate.vxd driver installed by Quicken and your printer driver.
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RESOLUTION

To resolve this issue, contact Quicken support for a software update or visit the following Quicken Web site:
http://www.intuit.com (http://www.intuit.com)
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
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MORE INFORMATION

If the same fatal exception error message appears when you attempt to connect to the Internet using Microsoft Internet Explorer, follow the steps in the "Resolution" section of this article to resolve the problem.
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APPLIES TO
  • Microsoft Windows Millennium Edition
  • Microsoft Windows 98 Standard Edition
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Keywords: 
kb3rdparty kberrmsg kbfatalexerr0e kbprb KB252414
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