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After you upgrade from Microsoft Windows 98 Second Edition with a working Hewlett-Packard (HP) 5200C scanner with HP Precision Scan software, the scanner is displayed in the Scanners and Cameras folder with #2 as part of its name, even though there

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks
Article ID: 257959 - Last Review: January 27, 2007 - Revision: 2.1

HP 5200C Scanner #2 After Upgrade to Windows Me

Retired KB ArticleRetired KB Content Disclaimer
View products that this article applies to.
System TipThis article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you. Visit the Windows Vista Solution Center
This article was previously published under Q257959
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/default.aspx/w98?sid=460 (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fdefault.aspx%2fw98%3fsid%3d460)

SYMPTOMS

After you upgrade from Microsoft Windows 98 Second Edition with a working Hewlett-Packard (HP) 5200C scanner with HP Precision Scan software, the scanner is displayed in the Scanners and Cameras folder with "#2" as part of its name, even though there are no other scanners.
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RESOLUTION

No functionality is lost for the device; only the name is incorrect. You can rename the scanner by right-clicking it in the Scanners and Cameras folder, clicking Rename, and then removing "#2" from the name.
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MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
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APPLIES TO
  • Microsoft Windows Millennium Edition
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Keywords: 
kbhardware kbprb kbsetup KB257959
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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