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Article ID: 259096 - Last Review: January 27, 2007 - Revision: 2.1
Error Message When You Open a New Folder
This article was previously published under Q259096
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854Â
(http://kbalertz.com/Feedback.aspx?kbNumber=315854/EN-US/
)
Windows 98 and Windows Me Error Message Resource Center
IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986Â
(http://kbalertz.com/Feedback.aspx?kbNumber=256986/EN-US/
)
Description of the Microsoft Windows Registry
If this article does not describe the invalid page fault error message that you are receiving, view the following Microsoft Web site to view more articles that describe invalid page fault error messages in Internet Explorer:
When you attempt do any of the following:
Open a new window in Microsoft Internet Explorer
-or-
Create a new folder on the desktop, or in Windows Explorer, and then attempt to open the folder.
You may receive the following error message:
EXPLORER caused an invalid page fault in module SHELL32.DLL at <memory
address>
The following message may also be displayed:
Microsoft Internet Explorer
There was an internal error and one of the windows you were using will be closed. It is recommended that you save your work, close all of your
programs, and then restart the computer.
This behavior can be caused by an incorrect value in the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StreamMRU
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
NOTE: If you use this resolution and delete these registry values, the Compaq Safety and Comfort Guide software may no longer work correctly. Please contact Compaq to inquire about a possible update to address this issue.
To resolve this issue delete all the values in the following registry keys:
HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\explorer\StreamMRU
-and-
HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\Streams
APPLIES TO
- Microsoft Windows 98 Second Edition
- Microsoft Windows 98 Standard Edition
- Microsoft Windows Millennium Edition
| kbenv kberrmsg kbinvalidpagefault kbprb KB259096 |
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