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(259409) - When you try to restore a backup set, you may receive the following error message: The catalog is empty for the selected device. Click the refresh button to view the contents of the media in the currently selected device.

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks
Article ID: 259409 - Last Review: January 27, 2007 - Revision: 1.4

Error Message: The Catalog Is Empty for the Selected Device. Click the Refresh Button to View the Contents...

View products that this article applies to.
System TipThis article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you. Visit the Windows Vista Solution Center
This article was previously published under Q259409

SYMPTOMS

When you try to restore a backup set, you may receive the following error message:
The catalog is empty for the selected device. Click the refresh button to view the contents of the media in the currently selected device.
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CAUSE

This issue can occur if you are attempting to restore a backup set created with an earlier version of MSBackup. Versions of MSBackup prior to Windows 95 utilized a format that is incompatible with the current quarter-inch cartridge (QIC) format.
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RESOLUTION

To work around this issue, download and install MS-DOS Backup from the following Microsoft Web site:
http://download.Microsoft.com/download/win95upg/bkup_b/1.0/W95/EN-US/msback.exe (http://download.microsoft.com/download/win95upg/bkup_b/1.0/w95/en-us/msback.exe)
NOTE: This version of backup is also included on the Windows 95 CD-ROM in the Other\oldmsdos\msbackup folder.
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STATUS

This behavior is by design.
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MORE INFORMATION

For additional information about QIC Formats supported by the Microsoft Backup utility included in Windows 98, click the article number below to view the article in the Microsoft Knowledge Base:
242864  (http://kbalertz.com/Feedback.aspx?kbNumber=242864/EN-US/ ) Tape Backup Units Supported by the Windows 98 Backup Program
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APPLIES TO
  • Microsoft Windows 95
  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows 98 Second Edition
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Keywords: 
kbdownload kberrmsg kbprb KB259409
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