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Article ID: 260650 - Last Review: January 20, 2005 - Revision: 4.3
Internet Explorer does not save graphics files in the proper format
This article was previously published under Q260650
When you click the
Save Picture As button for a graphics file in Microsoft Internet Explorer, you may be able
to save the file only as a .bmp file even if the file is in another format
(such as GIF or JPEG). The file name may also appear as "Untitled."
This issue may occur if either of the following conditions is true:
- This issue may occur if your Temporary Internet pages cache
is full.
- This issue can occur if you have "Do not save encrypted
pages to disk" selected in Tools, Options, Advanced Tab and are loading the
page over a secure connection (https).
For additional information about another cause for this issue, click the following article number to view the article in the Microsoft Knowledge Base:
250747Â
(http://kbalertz.com/Feedback.aspx?kbNumber=250747/
)
Right-clicking, selecting "Save picture as" does not save image with correct extension
Depending on the specific cause for your issue, use one of the following methods to work around this
issue.
Method 1
Delete the temporary Internet files. To do so, click
Tools, click
Internet Options, click the
General tab, and then click the
Delete Files button.
Note To locate the Temporary Internet Files folder, click
Options on
the
Tools menu, click the
General tab, and then click
Settings. The current
location appears in the
Settings dialog box.
Method 2
To work around the problem, click
Tools, click
Internet Options, click the
Advanced tab, click to clear the
Do not save encrypted pages to disk check box, click View, and then click
Refresh. The
Do not save encrypted pages to disk check box is under the
Security section.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
APPLIES TO
- Microsoft Internet Explorer 6.0
- Microsoft Internet Explorer 6.0, when used with:
- Microsoft Windows 2000 Standard Edition
- Microsoft Windows NT 4.0
- Microsoft Windows Millennium Edition
- Microsoft Windows 98 Second Edition
- Microsoft Windows 98 Standard Edition
- Microsoft Internet Explorer 5.5, when used with:
- Microsoft Windows 2000 Standard Edition
- Microsoft Windows NT 4.0
- Microsoft Windows Millennium Edition
- Microsoft Windows 98 Second Edition
- Microsoft Windows 98 Standard Edition
- Microsoft Windows 95
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