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(267232) - After you install Microsoft Windows Millennium Edition (Me) on a computer with a 3Com 3C508 Network Adapter, and your computer restarts, you may receive the following error message: Your network adapter 3Com EtherLink III ISA (3C509/3C509B) in ISA...

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks
Article ID: 267232 - Last Review: January 27, 2007 - Revision: 2.1

3Com 3C508 ISA Network Adapter Is Not Correctly Recognized After Upgrade to Windows Me

Retired KB ArticleRetired KB Content Disclaimer
View products that this article applies to.
System TipThis article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you. Visit the Windows Vista Solution Center
This article was previously published under Q267232
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/default.aspx/w98?sid=460 (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fdefault.aspx%2fw98%3fsid%3d460)

SYMPTOMS

After you install Microsoft Windows Millennium Edition (Me) on a computer with a 3Com 3C508 Network Adapter, and your computer restarts, you may receive the following error message:
Your network adapter 3Com EtherLink III ISA (3C509/3C509B) in ISA mode (0001) is not working properly. You may need to set it up again. For more information, see the Network Troubleshooter in Windows Help.
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CAUSE

This behavior can occur because Windows may improperly detect the 3Com 3C508 network adapter, and Windows Me does not include a driver for this network adapter.
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RESOLUTION

To resolve this issue, remove the incorrect driver and install the proper driver from the 3Com driver disk.

To remove the incorrect driver, follow these steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click System, and then click the Device Manager tab.
  3. Double-click Network Adapters.
  4. Right-click the 3Com Etherlink III 3C509 entry, and then click Remove.
To install the correct driver, restart the computer, and then follow these steps:
  1. When the Add New Hardware Wizard appears, insert the 3Com 3C508 driver disk in the computer's floppy disk drive, and then click Next.

    NOTE: The wizard will list the card as 3C509 Etherlink III (3C509/3C509b) in ISA mode.
  2. Select Search for the best driver for your device, and then click Next.
  3. On the following screen, click to select the Floppy Drive check box, and then click Next.
  4. After the search is complete, on the screen that appears, click Use one of the other drivers, and then click View List.
  5. Click 3C508 ISA Adapter.
  6. Click Next twice.

    You may be prompted to specify the location of a file called TC508.DOS while Windows is installing the driver. If so, type the following path:
    A:\NDIS\DOS\
  7. You may be prompted to specify the location of a file called TC508.VXD while Windows is installing the driver. If so, type the following path:
    A:\NDIS\WIN95\
  8. Click OK, and then click Finish. When prompted to restart your computer, click Yes.
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MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For more information about how to install and configure this adapter, see the following 3Com support article
Using the 3Com Red 3C508 16-Bit ISA Network Adapter with Windows 98 (http://support.3com.com/infodeli/tools/nic/3c508/09-1461-000.pdf)
which is available at the 3Com Web site (http://www.3com.com) .

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
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APPLIES TO
  • Microsoft Windows Millennium Edition
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Keywords: 
kbprb KB267232
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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