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When you try to restart your computer after you install the Efficient Networks Speedstream 4060 Universal Serial Bus (USB) Asymmetric Digital Subscriber Line (ADSL) modem, your computer may stop responding (hang), or you may receive a "Wind

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 272139 - Last Review: January 29, 2007 - Revision: 2.1

Computer Hangs After You Install USB ADSL Modem

System TipThis article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you. Visit the Windows Vista Solution Center
This article was previously published under Q272139
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/default.aspx/w98?sid=460 (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fdefault.aspx%2fw98%3fsid%3d460)

SYMPTOMS

When you try to restart your computer after you install the Efficient Networks Speedstream 4060 Universal Serial Bus (USB) Asymmetric Digital Subscriber Line (ADSL) modem, your computer may stop responding (hang), or you may receive a "Windows Protection Error" error message.

RESOLUTION

To resolve this issue, contact the manufacturer or provider of your ADSL modem to inquire about the availability of a fix for this issue.

For information about how to contact the manufacturer or provider of the ADSL modem, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416  (http://kbalertz.com/Feedback.aspx?kbNumber=65416/EN-US/ ) Hardware and Software Third-Party Vendor Contact List, A-K

60781  (http://kbalertz.com/Feedback.aspx?kbNumber=60781/EN-US/ ) Hardware and Software Third-Party Vendor Contact List, L-P

60782  (http://kbalertz.com/Feedback.aspx?kbNumber=60782/EN-US/ ) Hardware and Software Third-Party Vendor Contact List, Q-Z

MORE INFORMATION

For additional information about 'Windows Protection Error' error messages, click the article number below to view the article in the Microsoft Knowledge Base:
149962  (http://kbalertz.com/Feedback.aspx?kbNumber=149962/EN-US/ ) How to Troubleshoot Windows Protection Error Messages

APPLIES TO
  • Microsoft Windows Millennium Edition
Keywords: 
kbhardware kbprb kbwinprotecterr KB272139
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
       

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