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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 272790 - Last Review: May 29, 2008 - Revision: 2.0

PPT2001: PowerPoint Unexpectedly Quits When You Click Movie Options in Mac OS 8.1

This article was previously published under Q272790

SYMPTOMS

If you have Mac OS 8.1 installed, and you click Movie Options in PowerPoint (on the Edit menu, click Preferences, and then click the General tab), PowerPoint may quit unexpectedly.

CAUSE

This behavior may occur when you try to use the PowerPoint Movies feature under Mac OS 8.1. The PowerPoint Movies feature requires Mac OS 8.5 or later, and QuickTime 3.0 or later.

RESOLUTION

To resolve this problem, upgrade your Macintosh to Mac OS 8.5 or later.

To temporarily work around this problem, avoid using any of the PowerPoint Movies features.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For more information about how to upgrade Mac OS or QuickTime on your computer, please contact Apple Computer, Inc.

For information about how to contact Apple, view the following hardware and software third-party vendor contact information: http://support.microsoft.com/gp/vendors/en-us (http://support.microsoft.com/gp/vendors/en-us)

APPLIES TO
  • Microsoft PowerPoint 2001 for Mac, when used with:
    • Apple Mac OS 8.1
Keywords: 
kbbug kbnofix KB272790
       

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