Microsoft Knowledge Base Email Alertz

When you attempt to insert an MP3 file into a presentation, the file may not be inserted, or may not play after being inserted.

Search KbAlertz

Advanced Search

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.

Click here to create a
FREE account
Already have an account?
[Click here to Login]











Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 273699 - Last Review: October 6, 2011 - Revision: 2.0

PPT2001: MP3 Files May Not Insert or Play on Mac OS 8.1

This article was previously published under Q273699

SYMPTOMS

When you attempt to insert an MP3 file into a presentation, the file may not be inserted, or may not play after being inserted.

CAUSE

This problem occurs when you do not have QuickTime 3.0 or later, or Mac OS 8.5 or later installed. QuickTime 3.0 or later is required to play MP3 files from within PowerPoint.

RESOLUTION

To resolve this issue, use any of the following methods:
  • Upgrade your version of QuickTime to version 3.0 or later.
  • Upgrade your version of Mac OS to Mac OS 8.5 or later.
  • Convert the MP3 files into .wav or .avi files before you insert them into PowerPoint.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

APPLIES TO
  • Microsoft PowerPoint 2001 for Mac, when used with:
    • Microsoft Greetings 2002 Standard Edition
    • Microsoft Picture It! Express 2002
    • Microsoft Picture It! Photo 2002 Standard Edition
    • Microsoft Picture It! Publishing 2002 Platinum Edition
Keywords: 
dftsdahomeportal kbbug kbnofix KB273699
       

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate