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(283278) - When you use a Microsoft Natural Keyboard Pro device with Windows Millennium Edition (Me) or Windows 98, when you open Control Panel, double-click Power Options , and then click Advanced , there may not be any settings for the Natural Keyboard Pro...

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks
Article ID: 283278 - Last Review: January 29, 2007 - Revision: 2.1

Natural Keyboard Pro Sleep Button Setting Is Missing in Power Options

Retired KB ArticleRetired KB Content Disclaimer
View products that this article applies to.
System TipThis article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you. Visit the Windows Vista Solution Center
This article was previously published under Q283278
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/default.aspx/w98?sid=460 (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fdefault.aspx%2fw98%3fsid%3d460)

SYMPTOMS

When you use a Microsoft Natural Keyboard Pro device with Windows Millennium Edition (Me) or Windows 98, when you open Control Panel, double-click Power Options, and then click Advanced, there may not be any settings for the Natural Keyboard Pro Sleep hot key in the Power buttons section.
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CAUSE

When a Microsoft Natural Keyboard Pro device is connected to a PS/2 port on the computer, it is recognized as a Standard 101/102-key or Microsoft Natural Keyboard device; the Microsoft Natural Keyboard Pro device and Microsoft Keyboard hot keys are not recognized.
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WORKAROUND

To work around this issue, connect the Microsoft Natural Keyboard Pro device to the USB port on the computer.
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APPLIES TO
  • Microsoft Windows Millennium Edition
  • Microsoft Windows 98 Second Edition
  • Microsoft Natural Keyboard Pro
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Keywords: 
kbhardware kbprb KB283278
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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