Microsoft Knowledge Base Article
This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved.
Terms
of Use |
Trademarks
Article ID: 287309 - Last Review: May 14, 2007 - Revision: 2.4
Error Message: The Process Cannot Access the File Because It Is Being Used by Another Process
This article was previously published under Q287309
When you create a workspace, you may receive the following error message:
The process cannot access the file because it is being used by another process.
In addition, the following event ID message is logged in the Application event log:
Source: SharePoint Portal Server
Category: None
Event ID: 20488
Description:
Workspace Creation - Content could not be created from .cab file. The process cannot access the file because it is being used by another process.
This issue can occur if antivirus software is running on the server when you enable the Exchange Installable File System (ExIFS). ExIFS maps the contents of the Web Storage System to a drive letter (typically to drive M). If anti-virus software is configured to scan all drives on the server, you may receive the error messages described in the "Summary" section of this article when you create a workspace.
To resolve this issue, disable all antivirus software on the server when you install SharePoint Portal Server. Always disable or close third-party programs when you are installing new products.
ExIFS is disabled by default on SharePoint Portal Server installations. For more information, refer to the SharePoint Portal Server release notes.
APPLIES TO
- Microsoft SharePoint Portal Server 2001
Community Feedback System
Very often, it takes hours to solve a problem. Very often, you've looked high
and low, and have tried a lot of solutions. When you finally found it, chances
are, it was because someone else helped you. Here's your chance to give back.
Use our community feedback tool to let others know what worked for you and what
didn't.
Please also understand that the community feedback system is not warranted to be
correct, it's simply a system that we've built to let people try and help each
other. If something in a feedback response doesn't make sense to you, or you're
not comfortable making changes that the feedback talks about (like registry
edits), please consult a professional.
Thank you for using kbAlertz.com Feedback System.
-- Scott Cate