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When you set up a Microsoft SQL Server cluster per the Commerce Server 2000 and SQL Server Enterprise Edition documentation, and then attempt to install Commerce Server, setup fails with the following error:

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 296313 - Last Review: January 4, 2006 - Revision: 2.2

Setup fails when MS DTC is not configured as a cluster resource

This article was previously published under Q296313

SYMPTOMS

When you set up a Microsoft SQL Server cluster per the Commerce Server and SQL Server Enterprise Edition documentation, and then attempt to install Commerce Server, setup fails with the following error:
Error 1904: pipeline.dll failed to register (several other errors ensue)

CAUSE

We only support running Microsoft Distributed Transaction Coordinator (MS DTC) on cluster nodes as a clustered resource. We do not recommend or support running MS DTC in stand-alone mode on a cluster. If you use MS DTC as a non-clustered resource on a Commerce Server cluster, transactions may be orphaned, causing data corruption if a cluster failover occurs. The SQL Server Enterprise Edition documentation specifies that Comclust.exe (which configures DTC as a cluster resource) must be run prior to setup and after you make other specific changes on the system. (For further detail, see "Comclust.exe" in the SQL Server online documentation).

RESOLUTION

Run Comclust.exe before you run Setup.exe for Commerce Server.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Commerce Server.

APPLIES TO
  • Microsoft Commerce Server 2000 Standard Edition
Keywords: 
kbpending kbprb KB296313
       

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Matt Report As Irrelevant  
Written: 10/26/2004 7:52 AM
Just kinda wondering who else has ran across this. I have approx. 300 cluster servers and this issue just recently popped up and now this is the answer.. Kinda weird to me. In any case it does work, just gets a little messy if you have already installed Exchange once and it failed