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When you use Microsoft FrontPage to open an existing web on a Microsoft Internet Information Services (IIS) computer, you may be repeatedly prompted to enter a user name and password, even though your logon information is correct.

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 296645 - Last Review: January 31, 2007 - Revision: 2.2

You are repeatedly prompted for your user name and password when you open a FrontPage Web site

This article was previously published under Q296645

SYMPTOMS

When you use Microsoft FrontPage to open an existing Web site on a Microsoft Internet Information Services (IIS) computer, you may be repeatedly prompted to enter a user name and password, even though your logon information is correct.

CAUSE

This behavior occurs if IIS is configured to use Windows Integrated Authentication or Windows NTLM Authentication. These types of authentication are also known as NT Challenge/Response.

WORKAROUND

To work around this issue, configure IIS to use Basic Authentication instead of Windows Integrated Authentication or Windows NTLM Authentication. To do this, follow these steps:
  1. Open Internet Services Manager.
  2. Right-click your Web site, and then click Properties.
  3. Click the Directory Security tab.
  4. Under Anonymous access and authentication control, click Edit.
  5. Click to select the Basic Authentication check box.
  6. Click to clear the Windows Integrated Authentication check box.
  7. Click OK.

MORE INFORMATION

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
308160  (http://kbalertz.com/Feedback.aspx?kbNumber=308160/ ) How to configure Internet Information Services Web authentication in Windows Server 2000
324276  (http://kbalertz.com/Feedback.aspx?kbNumber=324276/ ) How to configure Internet Information Services Web authentication in Windows Server 2003
324274  (http://kbalertz.com/Feedback.aspx?kbNumber=324274/ ) How to configure IIS Web site authentication in Windows Server 2003
310344  (http://kbalertz.com/Feedback.aspx?kbNumber=310344/ ) How to configure IIS 5.0 Web site authentication in Windows 2000
264921  (http://kbalertz.com/Feedback.aspx?kbNumber=264921/ ) How IIS authenticates browser clients

APPLIES TO
  • Microsoft Office FrontPage 2003
  • Microsoft FrontPage 2002 Standard Edition
  • Microsoft FrontPage 2000 Standard Edition
Keywords: 
kbprb KB296645
       

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