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(298622) - After you uninstall Microsoft Internet Explorer or Multilingual Menus and Dialog Boxes for Internet Explorer, and all of the following conditions are true You are running a MultiLanguage version of Microsoft Windows 2000. -and- You have the...

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 298622 - Last Review: February 3, 2011 - Revision: 3.5

Multilingual Menus and Dialog Boxes for Internet Explorer Are Not Restored After Uninstall

This article was previously published under Q298622

SYMPTOMS

After you uninstall Microsoft Internet Explorer or Multilingual Menus and Dialog Boxes for Internet Explorer, and all of the following conditions are true
  • You are running a MultiLanguage version of Microsoft Windows 2000.

    -and-
  • You have the MultiLanguage User Interface (MUI) installed and configured to use MultiLanguage Menus and Dialogs for Internet Explorer.

    -and-
  • A non-English language is selected.
some menus and dialog boxes may be displayed in English instead of in the non-English language that is selected.

CAUSE

This behavior can occur because, when you install Internet Explorer or Multilingual Menus and Dialog Boxes for Internet Explorer, no backup is created for previously installed versions of Multilingual Menus and Dialog Boxes for Internet Explorer. As a result, the earlier versions of Multilingual Menus and Dialog Boxes for Internet Explorer are not restored when you uninstall Internet Explorer or Multilingual Menus and Dialog Boxes for Internet Explorer.

WORKAROUND

To work around this issue, reinstall the appropriate version of Multilingual Menus and Dialog Boxes for the version of Internet Explorer that you are currently running. To do this, browse to the following Microsoft Web site:
http://update.microsoft.com/ (http://update.microsoft.com/)
NOTE: You must install the correct version of Multilingual Menus and Dialog Boxes for your version of Internet Explorer.

For additional information about determining which version of Internet Explorer you are currently running, click the article number below to view the article in the Microsoft Knowledge Base:
164539  (http://kbalertz.com/Feedback.aspx?kbNumber=164539/EN-US/ ) How to Determine Which Version of Internet Explorer Is Installed
NOTE: You must have the Windows 2000 MUI installed to run Multilingual Menus and Dialog Boxes for Internet Explorer. MUI is available only in the Multilingual version of Windows 2000.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

APPLIES TO
  • Microsoft Internet Explorer 6.0, when used with:
    • Microsoft Windows 2000 Advanced Server
    • Microsoft Windows 2000 Professional Edition
    • Microsoft Windows 2000 Server
    • Microsoft Windows NT Server 4.0 Standard Edition
    • Microsoft Windows NT Workstation 4.0 Developer Edition
Keywords: 
kbbug kbnofix KB298622
       

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