Microsoft Knowledge Base Email Alertz

(298639) - In Microsoft Internet Explorer, you are unable to navigate back to the previous Web page when you click the Back button. Internet Explorer loops endlessly between a Web page that you cannot open, and a frameset Web page.

Search KbAlertz

Advanced Search

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.

Click here to create a
FREE account
Already have an account?
[Click here to Login]











Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 298639 - Last Review: January 31, 2007 - Revision: 3.3

Cannot Navigate Back to Previous Web Page

This article was previously published under Q298639

SYMPTOMS

In Microsoft Internet Explorer, you are unable to navigate back to the previous Web page when you click the Back button.

Internet Explorer loops endlessly between a Web page that you cannot open, and a frameset Web page.

CAUSE

This problem may occur if the Web site author created a frameset by using a source (SRC) of http:///www.example.com, in which there is one extra (/) forward slash

NOTE: This incorrect URL (http:///www.example.com) also appears in the History file.

RESOLUTION

To resolve this problem, contact the author of the Web site to have them remove a (/) forward slash from the frameset source.

WORKAROUND

To work around this problem, right-click the Back button and select the previous Web site from the context menu.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

APPLIES TO
  • Microsoft Internet Explorer 6.0, when used with:
    • Microsoft Windows 2000 Advanced Server
    • Microsoft Windows 2000 Datacenter Server
    • Microsoft Windows 2000 Professional Edition
    • Microsoft Windows 2000 Server
    • Microsoft Windows NT Server 4.0 Standard Edition
    • Microsoft Windows NT Server 4.0, Terminal Server Edition
    • Microsoft Windows NT Workstation 4.0 Developer Edition
    • Microsoft Windows Millennium Edition
    • Microsoft Windows 98 Second Edition
    • Microsoft Windows 98 Standard Edition
Keywords: 
kbnofix kbprb KB298639
       

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate