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You may not be able to open documents by clicking the Uniform Resource Locator (URL) link in the dashboard site if the URL contains double-byte character set (DBCS) characters.

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks
Article ID: 306476 - Last Review: February 28, 2007 - Revision: 2.3

Cannot Open Document Links That Contain DBCS Characters

View products that this article applies to.
This article was previously published under Q306476

SYMPTOMS

You may not be able to open documents by clicking the Uniform Resource Locator (URL) link in the dashboard site if the URL contains double-byte character set (DBCS) characters.
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CAUSE

This problem can occur if the document URL in the dashboard site is encoded with UTF-8 canonicalization. If the URL contains DBCS characters, the URL might become much longer than expected, and might exceed the maximum URL length limitation for some programs.
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RESOLUTION

To resolve this problem, obtain the latest service pack for SharePoint Portal Server 2001. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
312963  (http://kbalertz.com/Feedback.aspx?kbNumber=312963/EN-US/ ) How to Obtain the Latest SharePoint Portal Server 2001 Service Pack
The Japanese version of this fix should have the following file attributes or later:
   Date          Size        File name
   -------------------------------------
   26-Jun-2001   3,661,824   Install.exe
After the hotfix is installed, the following files will have the attributes listed or later: 
   Date         Size      File name
   ---------------------------------------------------------
   06-06-2001    29,255   CategoryBestBetItemsPart.xsl
   06-06-2001    20,000   CategoryInfoPart.xsl
   06-06-2001    32,351   CategoryItemsPart.xsl
   06-06-2001     7,664   Checkout.asp
   06-06-2001    22,353   CreateSubscription.asp
   06-06-2001    41,417   DocumentMetaData.xsl
   06-06-2001    29,214   DocumentVerbs.xsl
   06-06-2001    47,717   EditProfile.asp
   06-06-2001    23,877   Folderinfopart.xsl
   06-06-2001    35,840   FolderItemsPart.xsl
   06-06-2001     6,776   GlobalizedStrings.vbs
   06-06-2001     8,273   HandleUploadedFile.asp
   06-06-2001     6,878   NewFolder.asp
   06-06-2001    10,992   PortalRedirector.asp
   06-06-2001    29,117   Rename.asp
   06-06-2001    35,559   SearchResultsBestBetsPart.xsl
   06-06-2001     4,450   SubscriptionCommands.asp
   06-06-2001    40,422   SubscriptionsSummaryRender.xsl
   06-06-2001   192,500   TahoeUtils.asp
   06-06-2001    62,178   Tileitemxsl-subscriptionmanager.xsl
   06-06-2001     9,346   UploadFile.asp                    
   06-06-2001     9,971   VersionHistory.asp
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in SharePoint Portal Server 2001 Service Pack 1.
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APPLIES TO
  • Microsoft SharePoint Portal Server 2001
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Keywords: 
kbhotfixserver kbqfe kbbug kbfix kbshareptportalsvr2001presp1fix kbshareptportalsvr2001sp1fix KB306476
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