Microsoft Knowledge Base Article
This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved.
Terms
of Use |
Trademarks
Article ID: 307669 - Last Review: January 31, 2007 - Revision: 1.2
Plus! Speaker Enhancement Command Is Not Displayed on the Tools Menu in Windows Media Player
This article was previously published under Q307669
In Microsoft Windows Media Player, the
Plus! Speaker Enhancement command is not displayed as expected on the
Tools menu. As a result, you cannot start Plus! Speaker Enhancement, nor can you view or change your speaker profile in Windows Media Player.
This behavior can occur if the file that corresponds to the active speaker profile is missing or corrupted. Speaker profile files are stored in the following folder on your computer's hard disk:
Program Files\Microsoft Plus!\Speaker Enhancement\Profiles
For example, if your current speaker profile defines the manufacturer and model of your speakers as Boston Acoustics 7500, and the corresponding speaker profile file (Boston Acoustics BA7500.prm) is missing or corrupted,
you experience the behavior described in the "Symptoms" section of this article.
To work around this issue, reinstall (repair) Microsoft Plus! for Windows XP. To do this, follow these steps:
- Insert your Plus! for Windows XP compact disc into your computer's CD-ROM or DVD-ROM drive. Press and hold down the SHIFT key as you insert the compact disc to prevent it from starting automatically.
- Click Start, and then click Control Panel.
- Double-click Add or Remove Programs.
- Click Microsoft Plus! for Windows XP, and then click Change.
- On the Welcome! page, click Next.
- Click Repair, and then click Next.
The Repair option reinstalls Plus! for Windows XP by using the settings from the previous installation of the program.
- Click Install.
- When the installation is complete, click Finish.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Plus! Speaker Enhancement improves the sound quality of audio that is played by Windows Media Player. Plus! Speaker Enhancement uses speaker profiles, which are files that contain information about how a particular model of speaker processes sound data. This ensures that the sound that you hear is of the best possible quality.
For more information about Plus! for Windows XP, browse to the following Microsoft Web site:
APPLIES TO
- Microsoft Plus! for Windows XP
Retired KB Content DisclaimerThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Community Feedback System
Very often, it takes hours to solve a problem. Very often, you've looked high
and low, and have tried a lot of solutions. When you finally found it, chances
are, it was because someone else helped you. Here's your chance to give back.
Use our community feedback tool to let others know what worked for you and what
didn't.
Please also understand that the community feedback system is not warranted to be
correct, it's simply a system that we've built to let people try and help each
other. If something in a feedback response doesn't make sense to you, or you're
not comfortable making changes that the feedback talks about (like registry
edits), please consult a professional.
Thank you for using kbAlertz.com Feedback System.
-- Scott Cate